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FAQS

2024 FESTIVAL DATES AND TIMES
FRIDAY
SEPT 20TH
SATURDAY
SEPT 21st
SUNDAY
SEPT 22nd
9am-12pm
Workshops for Resonate
1pm - 10.30pm
Workshops 
Evening Show
ABDC & Resonate
9am-10.30pm
Workshops & Shows
9am-10.30pm
Workshops & Shows
Have a Question?  
Check Out our Frequently Asked Questions

ABOUT REGISTRATIONS:

Q. I've purchase my ticket but I can't find my receipt or invoice.
Tickets purchased to ADF can only be done via either: a) TryBooking or b) MyCompHQ


A. If you purchased your ticket as an Individual, you should have received a confirmation from TryBooking.  Please search your emails for "TryBooking".  If you still cannot find it, please complete this form.

If you are part of a GROUP BOOKING where the Studio opted for ADF to collect the money, your ticket would have been purchased via MyCompHQ.  You should be able to log in here to find your booking.


Q: I want to enquire about getting a refund or rollover for my registration.
A: As per the Terms & Conditions of purchase, we do not refund for any passes from the 1st August.  

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Q: What do I need to collect my ticket at the Australian Dance Festival if I am part of a Group Booking

A: If you are part of a Group Booking, an authorised representative from your Studio will pick up a Group Booking Envelope which has all the wristbands for your studio.  You will receive your wristband from your Studio representative at the Australian Dance Festival.

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Q: What do I need to collect my ticket at the Australian Dance Festival if I purchased my pass via TryBooking.

A: If you registered individually via TryBooking, you will need to pick up your wristband from the Individuals Registration Desk which will be at the front of the Quaycentre from Friday at 9.30am.  You will be asked to queue in 1 of 6 lines depending on your LAST NAME.  The person who's name is on the TryBooking ticket. should be the person picking up the wristband.

Q. What are the rules around the wearing of wristbands?
Your wristbands are worth between $150 - $390.  When picking them up, you will be required to sign off on the following:

I acknowledge the following conditions upon receiving my Australian Dance Festival wristband:

  • Access Control: The wristband is essential for accessing all workshops, shows, and ADF facilities.

  • No Wristband, No Entry: Without a valid wristband, entry to the festival is prohibited.

  • Wristband Removal: Removal of the wristband will result in a $5 replacement fee if the cut-off portion is presented.

  • Lost Wristband: Loss of the wristband requires the purchase of a new festival pass for re-entry.

By signing below, I confirm that I have received my wristband and understand these conditions.

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Is any part of the Australian Dance Festival Free to enter?

A: Entry to the following parts of the ADF are free:
- The Expo Arena is free to enter
- Marko Panzic's Male Identifying Workshop for 17+ Years olds on Saturday 21 Sept is free (sponsored by Royal Caribbean)
- Royal Caribbean Auditions on Monday 22 September are free


 

ABOUT CHAPERONE PASSES VS SPECTATOR PASS

Q. Do I Need to purchase a chaperone pass to accompany my child?

A. Purchasing a chaperone pass isn’t compulsory, however is encouraged for dancers under 14. A Chaperone pass allows spectator access to all workshops and shows. Chaperone passes can only be purchased by an adult who is chaperoning a child 16 years  & under who has purchased a weekend pass. 
 

Q. What is the difference between a Spectator Pass vs Chaperone Pass

A. A Chaperone pass is for the entire 3 days of the event, and costs $150.  This includes entry into all the workshops as a Spectator, and also into the shows at night.

A Spectator pass is sold on a DAILY basis and only includes entry to the Workshops to watch.  A spectator pass is included in the price of Day passes sold but you are not obligated to use it if you don't wish to. 

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ABOUT CHAPERONE PASSES VS SPECTATOR PASS

Q. Do I Need to purchase a chaperone pass to accompany my child?

A. Purchasing a chaperone pass isn’t compulsory, however is encouraged for dancers under 14. A Chaperone pass allows spectator access to all workshops and shows. Chaperone passes can only be purchased by an adult who is chaperoning a child 16 years  & under who has purchased a weekend pass. 
 

Q. What is the difference between a Spectator Pass vs Chaperone Pass

A. A Chaperone pass is for the entire 3 days of the event, and costs $150.  This includes entry into all the workshops as a Spectator, and also into the shows at night.  It is a good value pass as the night show tickets would cost $155 for all 3 nights, and Daily spectator pass is $35.

A Spectator pass is sold on a DAILY basis and only includes entry to the Workshops to watch.  The cost is $35, 

Note that if you buy a Day Pass for a child under the age of 16 years old, the Spectator pass is included.



ABOUT WORKSHOPS:

Q. Do we have to register into individual workshops?

A. ADF workshops operate as an ‘all you can eat buffet’ where dancers are free to attend any of the amazing workshops. There are gaps scheduled in between to allow time for dancers to move between workshop rooms.

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Q. Can I just come for 1 workshop?

A. ADF offers full weekend passes as well as singular day passes. Unfortunately tickets are not available for individual workshops.

 

Q. Can I attend a Full Time Dance School (FTDS) Audition just for the workshop i.e. I don't want to audition but I like the instructor.

A. Yes! Everyone is welcome to take part in the Audition workshops, only those choosing to audition will be asked to dance at the end for a chance to be selected.

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Q. Can I attend the Junior 14/u workshop if I am older?

A. Yes, These workshops will be aimed at the younger age group but can be attended by any attendee. The only thing is that if you are OVER 14 years of age, you should NOT put yourself forward at the end of the workshop when the instructor asks for dancers to compete for the Dance Around The World Solo selections.
 

Q. Can I attend the Senior Workshops if I am 14 or under?

A. Yes, you can, but please only do so if you are an advanced dancer. Also, if you are OVER 14 years of age, you should NOT put yourself forward at the end of the workshop when the instructor asks for dancers to compete for the Dance Around The World Solo selections as these are only for the Seniors.

ABOUT THE DANCE AROUND THE WORLD SOLO COMPETITION
 

Q. What does a Dance Around The World (DATW) Registration Include for $30?

A. A DATW Solo Registration gives dancers a unique number bib used to get picked out in class. If a student is selected, they will have the opportunity to compete their solo in our DATW Solo comp held during the night shows. 1 lucky dancer will be chosen in each workshop (Excluding The Dream Dance Co Intensives)

If a dancer is wanting to take part in the FTDS auditions/scholarships they will need a DATW solo pass.
Please refer to our webpage on how to Register for ther Dance Around The World Solo Competition

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Q. What does a Dance Around The World (DATW) Upgrade Videography Package Include for $60?

Only 120 of these packages are available, and they are for dancers who want PROFESSIONALLY shot footage of themselves in the WORKSHOPS.  You Must have a DATW registration to buy the upgrade.  This will give you a DATW bib with RED coloured numbers and signal to our media team that they need to focus on you during the workshops.  You will be provided with a link to a Googe Drive and be able to access footage shot by Moose Visuals which you can then download and edit.  At $20 per day, it takes a lot of stress out for any parents who are anxious to please their children wanting great footage of themselves in action at the ADF.

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ABOUT THE ROYAL CARIBBEAN AUDITIONS​


Q. Do I have to buy a weekend pass to Audition for the Royal Caribbean Auditions?
A. No. The Royal Caribbean auditions are free to attend.  However, to increase your chances of being awarded a contract, we do recommend the following:
(i) Attend the Royal Caribbean Intensive Workshop which will be held on During the festival.  This  workshop will be run by the Royal Caribbean casting team and they will give you valuable insight into how to be successful in securing a contract. You can access this Friday workshop by purchasing a Friday Day pass to the event.

(ii) If you are a male identifying performer, Marko Panzic will be running a workshop for Royal on Saturday 21st September from 11.30pm - 12.30pm.  The Royal Caribbean Casting team will be attending this workshop to scout for male identifying performers to cast in their productions.  You DO NOT require a pass to attend this workshop.  You will also be able to enter the ADF Expo Arena for free, but you will not be provided access to any other workshops, or any of the shows.

(iii) The Royal Caribbean Casting team will be part of our judging panel for the Dance Around The World Solo Competition.  Last year, they awarded 3 contracts to DATW Solo finalists.  To increase your chances of being seen and noticed, we do recommend that you register for a Weekend Pass and also the Dance Around The World Solo Competition.

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Questions for Closer to the Event

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Where can I access assistance at the event?

Our Help Desk will be open at the following times:
Friday 20th Sept from 9.00am – 8pm 
Saturday 21st Sept  8am - 8pm 
Sunday 22nd Sept from 8am - 8pm
 

How Early Do I have to arrive at the Venue? 
We recommend that you arrive at the venue when registration desks open at 9.30am on FRIDAY to enable us to check you in.

On Saturday & Sunday, at 8am for a 9am.

Please note that Quaycentre requires that all bags be checked and tagged upon entry.  
For those of you who are Competing in the Dance Around The World Solo Competition OR Auditioning for the Full Time Dance Schools,

you will need to allow extra time for collecting your BIB

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Are There Allocated Seats to the Night Shows?

There are no allocated seats to the night shows.  It is General Admission UNLESS you have purchased the $45 Premium Show Seating (which can only be purchased in conjunction with a Weekend, Chaperone, ABDC, or Teachers Pass). 

The  Premium Show Seating means that best seats in the house reserved for you.  The Premium Show Seating area is non-allocated but only people with a Premium sticker may enter.

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Can I purchase tickets and/or full passes, day passes at the Venue, during the Festival.

Yes you can, but there will be no cash sales at the event.

You will have to purchase your ticket via TryBooking, then go to the Help Desk to collect your wristband.
Our Help Desk / Ticket Office will be open from 9am on Friday 20th Sept and during the Festival.

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What are the Terms & Conditions of Entry?

  • Upon entering the venue, you hereby grant to the Australian Dance Festival & it's sponsors the right to video or photograph part or whole of my involvement in the event for promotional use with respect to future presentations of ADF and the business of the Producer & it's sponsors.

  • For all passholders who have purchased a 3 Day Pass:  You agree to keep your wristband allocated to you at registration for the entire 3 days of the Festival.  If you lose your wristband, you will be charged $390 for a replacement.  If you cut off your wristband and require a replacement, you will have to show us the cut off wristband and pay $5 for a replacement.

  • For passholders with a 1 day pass:  You agree to keep your wristband allocated to you at registration for the duration of the workshops.  Day passes do not include entry to the Night Shows so you can take your band off after the last workshop finishes.

  • Entry is subject to compliance with the venue's Conditions of Entry. Patrons who disrupt a performance, who are in use or possession of a prohibited object may be asked to leave the venue without refund of ticket purchase. Ticket holder consents to and will permit the search and inspection of his or her person, clothing, bags or other possessions by any official, employee or agent of the venue. See website www.quaycentre.com.au

  • Please follow the instructions of the Quaycentre, Netball Central Staff & ADF Volunteers during the event.  

  • Attendees MUST walk (and not run) when inside the building ESPECIALLY when trying to get the seats for the evening shows

  • Attendees should take special care when walking up and down the staircases at the Sports Centre

  • The following items are not permitted to be brought into the venue: 

- Glass or breakable containers (no VOS bottles!)
- Cans or metal containers
- Food from Commercial Outlets e.g. McDonalds, Subway, Pizza Hut etc.
- Large items including eskies / hard case coolers and bags that cannot fit under seats
- Alcohol is not permitted
- No metal cutlery
- Alcoholic Beverages
- Flares/Fireworks
- Laser pointers
- Selfie Sticks
- Knives or other dangerous weapons
- Other similar items that have the potential to cause injury or nuisance

  • The ticket is valid only when purchased through the TryBooking or MyCompHQ portal set up by the Australian Dance Festival

  • We reserve the right to vary, substitute of withdraw advertised programs, artists, venue and seating arrangements as necessary.

  • ​The ticket purchaser agrees to accept responsibility for ensuring this ticket is not copied and/or used fraudulently

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Will There Be Storage/ Cloaking Facilities At the ADF?

  • You will be able to rent a locker for $30 for the entire 3 days.  Only 350 lockers will be available and they will be located in Netball Central.

  • When renting a locker, we will require a valid credit card to be presented as a security deposit of $30 + credit card surcharge will be levied if you lose the key.

  • Please bring as little as possible into the venue as there is limited space in the venue for bag storage, AND bags can be a big trip hazard during the Festival. 

  • Bags are not to be taken into the Hall of Legends where the Full time dance school auditions are held as there is no space to store them.  Please book a locker.

  • The Quaycentre will be conducting Full bag checks on entry to the workshops, and entry to the shows.  Please ensure that you allow for enough time for this to happen.


Getting To The Venue

We HIGHLY RECOMMEND that you use Public Transport to get to the Australian Dance Festival.
 

If you MUST drive, then we recommend pre-booking your parking spot with Sydney Olympic Park.  The nearest parking stations to our venues are P3, P4, P2 and P7.  


Will food & drinks be available for sale inside Sydney Sports Centre & Netball Central?
Yes there will be food outlets set up within the venue that offer healthy food and drinks.  We are in the process of confirming food trucks outside the Expo Arena in Netball Central and will update the status of this as soon as we know.


Close to the hotels are also the following outlets:  McDonald's, Gloria Jean's, Muffin Break and Subway.  Please note that the Quaycentre will not allow you entry to the building if you are carrying food that you have purchased off the premises and is clearly BRANDED.  If you must eat at McDonald's etc.  please finish your meal off site before entering the Quaycentre.

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Will there be an ATM at the Venue?

The Quaycentre no longer has an ATM machine, so if you wish to purchase tickets, merchandise or food, you will either have to use a credit card or get cash before hand.

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Child Protection Policies
Our organisation is committed to child safety. The Australian Dance Festival has a a Code of Conduct which sets out clear expectations for appropriate behaviour with children within our organisation, to help protect children from abuse.. 

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We want children to be safe, happy and empowered. We support and respect all children, as well as our staff and volunteers.

We have zero tolerance of child abuse, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.
 

We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

Our organisation is committed to preventing child abuse and identifying risks early, and removing and reducing these risks.  For more information, please download our Code of Conduct

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I booked my accommodation via the Australian Dance Festival.  How will the hotel know that I have a room?  

We have supplied the hotel with a list of people who paid for their accommodation via the Australian Dance Festival.  When you check in at the hotel, all you will have to do is provide them with your name and some photo ID.  You will also be required to provide them with your credit card details in order to cover any room service charges.

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Refund Policy:

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Cancellation Policy

  • Cancellations up to 31st July 2024 will only be refunded 50% of any type of pass or accommodation.
     

Change Policy

  • Any changes such as cancellations, change of name, change in type of pass, change of room mate, switching rooms, changing dates of accommodation, etc will be subject to an administration charge of AUD$25

  • No cancellations, changes and/or refunds will be accepted from 1st August 2024

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